D.I.A.L.O.G. Organizational Assessment
Successful organizations are continually looking for ways and areas to improve in order to gain a competitive advantage. Two key questions often asked by senior management are: 1. “How do we know that resources are being properly allocated?” and 2. “How can we better utilize our limited resources (financial and human)?” In order to answer these questions we must examine the critical elements which contribute to organizational success. The answer: When an organization’s systems and departments are aligned, the greater their success.
WHAT IS D.I.A.L.O.G.?
D.I.A.L.O.G. (Diagnostic Data Indicating Alignment of Organizational Goals) is an organizational assessment tool that provides information as to how well critical elements are working together to achieve business and strategic goals. It also identifies which of those critical elements are working against you.
The purpose of this instrument is to provide an organization’s leadership with hard data as to where there are “disconnects” within the organization affecting results. The source of data is the people within the organization. The data provides a tool for identifying specific issues that may need to be addressed in addition to areas of strength which should be capitalized on.
We can collect data separately from three levels in the organization: Board, Executive Director’s Leadership Team, and Staff. Each survey would be completed online and anonymously. We can compare the perspectives of each group. This could prove to be quite insightful and increase awareness of “the reality” for ALL to see. It measures the following areas:
- Overall Leadership
- Strategic Planning
- Customer Focus
- Information and Analysis
- Human Resource Development and Management
- Process Management
- Business Results
The instrument rank orders all responses to identify the biggest areas of strengths and areas for improvement. After collecting the data, we would report back in a way to identify areas of “connect” and “disconnect” and jointly plan actions to move your organization toward its desired outcomes.
OUR APPROACH
Our approach is unique in that we measure the interrelationships of the essential elements that become predictors of future strength. For example, we are not concerned with measuring communication for communications sake, but rather how effectively is an organization communicating to its employees and what is the impact. Our approach is outcome focused rather than simply measuring non-relevant activities.
HOW TO GET STARTED
- Senior management decides there is a need for data in order to better understand their organization
- Senior management commitment to using this data to better allocate their resources to improve quantifiable results
- Gather data through personal interviews and online survey
- Score responses
- Presentation of results
- Discussion of positive and negative influences
- Provide “Gap” analysis and directional recommendations
Would you like to discuss this further? Contact us at info@dtsys.com or call 703 927-6152 to assess alignment of your organizational goals and resource.
